Privacy Policy for Geyser Upholstery

At Geyser Upholstery, located at 76 Obsidian Way, Suite 300, Bend, OR 97702, United States, we are dedicated to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our site or use our furniture repair and upholstery services, including sofa repair, couch reupholstery, furniture reupholstery, furniture repair service, home furniture restoration, fabric replacement, leather sofa repair, furniture renovation, upholstery repair, furniture maintenance, and mobile furniture repair. We advise you to read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on our site includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with our site or when you choose to participate in various activities related to our site, such as online chat and message boards. When you interact with our services for a quote or to schedule a service, you may provide details about your furniture and specific service needs.
• Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the site. This data is stored using secure payment processing services and is not retained on our servers.
• Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.
• Data from Social Networks: User information from social networking sites, such as [Social Network Name], if you connect to our site through these networks.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our site to:

• Administer promotions, contests, and surveys.
• Assist with furniture repair, upholstery service scheduling, and project management.
• Compile anonymous statistical data and analysis for internal use or with third parties.
• Create and manage your account.
• Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and our site.
• Email you regarding your account or order.
• Enable user-to-user communications.
• Fulfill and manage purchases, orders, payments, and other transactions related to the services.
• Generate a personal profile about you to make your future visits to our site more personalized.
• Increase the efficiency and operation of our site.
• Monitor and analyze usage and trends to improve your experience with our site.
• Notify you of updates to the site or services.
• Offer new products, services, and/or recommendations to you.
• Perform other business activities as needed.
• Process payments and refunds.
• Request feedback and contact you about your use of the site or our services.
• Resolve disputes and troubleshoot problems.
• Respond to product and customer service requests.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
• Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
• Business Partners: We may share your information with our business partners to offer you certain products, services or promotions.
• Other Third Parties: We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

6. Your Privacy Rights

Depending on your location, you may have the following rights concerning your personal data:

• The right to be informed: You have the right to be informed about the collection and use of your personal data.
• The right of access: You have the right to request access to the personal data we hold about you.
• The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
• The right to erasure ("right to be forgotten"): In certain circumstances, you have the right to request the deletion or removal of your personal data.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data in certain situations.
• The right to data portability: You have the right to receive the personal data that you have provided to us in a structured, commonly used, and machine-readable format.
• The right to object: You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing.
• Rights in relation to automated decision making and profiling: You have rights concerning decisions made without human intervention based on your personal data.

To exercise any of these rights, please contact us using the contact details provided in this Privacy Policy.

7. Minors

We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

9. Contact Us

If you have questions or comments about this Privacy Policy, you may contact us at:

Geyser Upholstery

76 Obsidian Way, Suite 300

Bend, OR, 97702

United States